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Issues Receiving our Emails?

We have discovered that a lot of people using Hotmail/Outlook/MSN have not been seeing our emails.  The reason is not because it is being classified as spam, but their stupid Focussed and Other email inboxes.  If you have not been receiving it, and use any of these email clients, have a look in your "Other" inbox, picture below, and the solution to this issue at the bottom.

Here it looks like there is no email (or you might have loads there!):

 

BUT in the OTHER tab there is S2KUK's email!:

 

The solution to this is to select the message in OTHER and at the top select Move , then Always Move to Focussed inbox - you then shouldn't miss it - Outlook will learn to classify these emails as "Focussed"  OR you can switch off your Focussed inbox so everything goes in one place

 

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